Jai Gupta

Led the end-to-end discovery and MVP launch for an internal enterprise SaaS targeting real estate society and tenant management. Defined the complete product roadmap and mapped user journeys. Owned the project budget and resource allocation; collaborated with stakeholders to build and integrate a custom billing module. Streamlined internal maintenance operations, reducing manual processing time for staff by an estimated 20%.

Managed a portfolio of 5 concurrent international accounts (USA, UK, Canada) spanning Flutter, React, and Shopify ecosystems. Directed the build of a HIPAA-compliant healthcare platform (DocNote). Led the product overhaul of Eyeglasses.com, implementing a custom faceted search engine. Managed delivery of Bilddit & James Cress. Achieved 122% annual revenue growth across key accounts. Held P&L accountability for a cross-functional team of 10+ engineers and QA testers.

Led an engineering pod (8 ML Engineers, 4 PMs) dedicated to refining machine learning models for Azure Co-pilot. Managed the end-to-end data curation cycle. Analyzed model prediction outputs against product requirements to improve AI accuracy. Restructured the team's sprint workflow, increasing overall delivery throughput by 30%.

Planned and executed the large-scale migration of legacy business units onto the Sitecore CMS. Took ownership of backend deployments and Azure API Management (APIM) configurations. Maintained CI/CD pipelines and updated environment variables. Standardized release protocols to reduce deployment error rates from 39% to 11% and consolidated cloud architecture to lower monthly infrastructure costs.

Architected the executive dashboard and reporting logic for a new Experience Management Software (EMS) launch, defining the core technical KPIs used to measure product health.

Delivered a complex web transformation project 2 weeks ahead of schedule, ensuring high technical stability that secured long-term client retention.